Shipping & Returns.

Shipping Information

We offer reliable shipping across India. Orders are typically processed within 24-48 hours of receipt.

• Standard Shipping: 5-7 business days.
• Express Shipping: 2-3 business days.
• Free standard shipping on orders over ₹1500.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email and SMS. You can use this to monitor your shipment's progress in real-time.

Return Policy

We want you to be completely satisfied with your Neelveda purchase. If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.

Due to the personal nature of our products, we cannot accept returns of used or opened items unless they are defective.

How to Initiate a Return

To start a return or exchange process, please contact our support team via WhatsApp or email with your order number and a photo of the product in question. Our team will guide you through the next steps.